1. Magnified failures. In the physical world, a server hardware failure typically would mean one server failed and backup servers would step in to prevent downtime. In the virtual world, depending on the number of virtual machines residing on a physical box, a hardware failure could impact multiple virtual servers and the applications they host.
2. Obsolete skills. IT might not realize the skill sets it has in-house won't apply to a large virtualized production environment until they have it live. The skills needed to manage virtual environments should span all levels of support, including service desk operators who may be fielding calls regarding their virtual PCs. Companies will feel a bit of a talent shortage when moving toward more virtualized systems, and Coyle recommends starting the training now.
cause analysis. Virtual machines move -- that is the part of their appeal. But as Coyle pointed out, it is also a potential issue when managing problems. Server problems in the past could be limited to one box, but now the problem can move with the virtual machine and lull IT staff into a false sense of security.
3. No standardization. Tools and processes used to address the physical environment can't be directly applied to the virtual world, so many IT shops will have to think about standardizing how they address issues in the virtual environment.
"Mature tools and processes must be revamped," Coyle said.
4. May be habit forming. Once IT organizations start to use virtualization, they can't stop themselves, Coyle said. He offered tips to help curb the damage done from giving into a virtual addition.
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